Shipping & Delivery
Shipping & Delivery
Exploring Shipping Methods: Ensuring Timely Delivery
At HOLIGHT, we collaborate with renowned international express companies to provide you with efficient shipping options. By default, we rely on DHL for express shipments. However, depending on specific circumstances, we may utilize other trusted carriers such as FedEx, UPS, TNT, or even opt for train, air, or sea shipments. Our aim is to select the most suitable shipping method to meet your needs. Of course, you also can choose your forwarder to pick up your goods directly.
Shipping Time and Inventory Management:
We understand the importance of prompt order processing and strive to ship customers’ orders within 3-5 working days of placement, provided the items are in stock. Please note that various factors, including the chosen freight company, destination country, and customs clearance procedures influence the delivery time.
Shipping & Delivery
| Shipping company | Estimated delivery time |
| DHL/UPS/FEDEX/TNT | Within 4-6 business days |
| By Air | Within 4-6 business days |
| By Air (Door to Door) | Within 10-14 business days |
| By Sea | Within 20-40 business days |
| By Sea (Door to Door) | Within 20-25 business days |
| By Train | Within 30-50 business days |
Note: Transit time and shipping channels will vary in different countries or regions, please consult our sales team for details
Shipping & Delivery
Navigating Custom Duty and Clearance:
It is important to be aware that you are responsible for any applicable import taxes and duties when your parcel undergoes customs clearance. To ensure a smooth customs experience, we highly recommend researching and familiarizing yourself with the local regulations before placing an order with us. Please note that HOLIGHT cannot provide specific advice or information regarding your country’s tax rates and customs charges.
Refusal of Delivery and Liability:
In the event that you refuse delivery of a parcel due to import duties or taxes, please be aware that you assume full responsibility for any costs associated with returning the item to us. We kindly request that you consider this when making a decision regarding your shipment.
Expert Guidance from HOLIGHT Sales Team:
If you require further assistance or guidance concerning taxes, shipping invoices, paperwork, or customs declarations, our knowledgeable HOLIGHT sales team is here to help. Feel free to reach out to us, and we will gladly provide the information and support you need.
At HOLIGHT, we prioritize efficient and timely shipping, ensuring your orders reach you securely and in a timely manner. We strive to assist you throughout the shipping process, delivering superior service and addressing any concerns you may have.
